Radius is a $15M+ marketing and media organization that merged four companies with very different technology configurations and needs. We needed to join all of the disparate and unstable IT systems as they were difficult and expensive to maintain. We hired Mile High Networks to help us get control of our network then merge it into a standard, stable environment. Their work has allowed us to not only reduce our IT costs but allowed our users to finally focus on their jobs instead of fighting their computers.
After the success of the merge, we were so confident in Mile High Networks abilities that we choose them as our managed services provider, eliminating our need to hire IT staff. Their strategies has certainly helped us keep up with technology, their support response has been phenomenal and they’ve kept our systems running smoothly. Thanks to Mile High Networks, our IT is now working the way it should be.
Radius Media Holdings
Mile High Networks designed, built, maintains and supports our network allowing us to substantially grow our membership, marketing and communication efforts. They provide us with outstanding service, no matter if a staff member has a new cell phone to connect, move our offices, or we need troubleshooting or planning. These activities are the lifeblood of our organization and as a result, often contain sensitive and confidential information. They have repeatedly demonstrated the highest standards of ethics when dealing with members, clients and high profile business and community leaders. I personally trust them with our most sensitive of information, knowing that their work style meets all demands for ethics and integrity.
CTA Colorado Technology Association
I am delighted with the outstanding service and support provided to us by Mile High Networks (MHN). MHN was recommended to us by the Colorado Technology Association. MHN helped me design an all encompassing framework to cover our IT needs. Issues with email and our web portal prompted the need for more sophisticated solutions and best practices. MHN was able to provide several current-day recommendations on potential solutions for consideration to resolve these issues, as well as help us move into the Millenium with IT support. Their online help desk is very responsive, with the right level of a depth and breadth of expertise to deal with our needs quickly. Selecting MHN as our IT support company has allowed the staff to focus on our mission of helping manufacturers with the confidence that our IT systems are managed by a great team of people. Their IT management program has allowed me to outsource out IT support to MHN and save me over 50% of what it would cost to manage it in-house.
Jo Ann Miabella Galvan
Chief Financial Officer
We’ve used Mile High Networks as our IT services and support vendor exclusively since 2009 to manage our 80-user company. We acquired three companies and had concerns about the technology requirements of each company, the support requirements and the expected costs to manage them.
Before providing any recommendations or solutions, they took the time to learn our business and unique parameters for every company division. They then came up with thoughtful and appropriate solutions best suited for our environment instead of giving us canned approaches.
They continually provide high service levels, come with in-depth technical knowledge and always show exceptional integrity. Since they began managing our technology, we have seen a significant reduction in server downtime resulting in increased productivity and improved efficiency, thus lowering our total cost of ownership.
Radius Media Holdings
With many changes occurring in our company, we started considering outsourcing our IT department to save on costs. We were concerned about the level of service we would receive, the timeliness of problem resolution and accountability of our technology projects. Mile High Networks walked us through the evaluation process, including the advantages and downfalls then provided a clear, concise proposal. Consequently, we contracted with Mile High Networks to provide managed services for our companies in Denver and are so satisfied that we are expanding the scope of Mile High Networks work to include a large subsidiary in the mountains.
The Pauls Corporation has been using the services of Mile High Networks for computer network services and solutions since 1998. The principal, Sue Fuqua, is a very knowledgeable, dedicated and focused businesswoman. The service and technical expertise she has provided over the years have ensured that our equipment, network and data remain safe and running properly. Sue possesses a diverse range of technical knowledge, from servers and network hardware to disaster recovery and security strategies. Her quick response keeps our network downtime to a minimum. She works very well in conjunction with our in-house IT personnel, whether it is a planned project or an emergency situation. I would highly recommend Mile High Networks for IT planning and solutions.
Chief Financial Officer
The new facility required a completely new Management Information System (MIS) to support our clean room, lab and administrative areas. Mile High Networks was highly recommended by one of our senior managers and we decided to contract with them for the design, installation and continued support of our new network system. We have been impressed with their timeliness, professionalism, technical expertise and follow through. I have appreciated their regular communication with our management team to keep us informed of all progress. I recommend Mile High Networks to any company that may be considering their services
President & CEO
Ever since they set up our network, Mile High Networks has continually earned our trust and gratitude. Their firm keeps our system running, helps us find better ways to use the technology we have, and even deals with our employees's individual PC questions and concerns. Thanks to them, I don't think about our network. anymore. It just works
Iron & Metals, Inc.
As a young financial services organization, we spent little resources on network infrastructure. As we grew rapidly to 3 offices and over $100 million in loan originations, we needed a reliable solution quickly that did not tap current staff resources. We interviewed a dozen network solution providers/consultants and we were glad to select Mile High Networks. They came in and quickly became a reliable and trusted partner. They prepared a logical and efficient design and immediately began researching best price solutions without sacrificing the quality and security we needed. Once the network pieces began arriving Mile High Networks took ownership and started the installation process. All the while they documented and kept expectations in check. Lastly, they assisted in qualifying a candidate to be our in-house administrator (this of course after failed attempts at us trying to recruit Sue). They are dependable, knowledgeable and trustworthy. We will keep an ongoing relationship with Mile High Networks for as long as we have a network!
Sr. Operation Manager
National Student Loan Group
We initially consulted with Mile High Networks to help troubleshoot and stabilize issues surrounding our Exchange email environment. Email communications had become completely undependable and had escalated to the extreme level. The issues were causing a severe impact to our daily operations and were affecting every user in our company. Mile High Networks was able to begin correct the issues immediately and brought confidence back to the users in an extremely short period of time.
Mile High Networks provided our company with a thorough risk assessment of its IT infrastructure and network. From this assessment, we were provided with a comprehensive and informative report of the low, medium and high priority risks to which the company was exposed. Based upon this report Mile High Networks worked with us to develop and implement a plan which greatly minimized our exposure to risks and was tailored to our current size, future growth and existing budget. Through extensive up-front planning we were able to successfully migrate our network and implement the necessary changes, all with minimal impact on users and day-to-day operations. Following the migration, Mile High Networks was there to assist with troubleshooting the smaller issues that remained after the initial migration was complete; additionally, the project was completed on time and within the budget. Mile High Networks did an outstanding job in all aspects of the project, from the initial assessment, planning, implementation through follow-up
Iron & Metals has been a customer of Mile High Networks since 1998. We have been provided with excellent customer service and one-on-one support. Given the challenging environment in which we work in, Mile High Networks has kept our computers and network running smoothly. No matter what our needs have been we have been provided with quick and efficient service. Whenever I have a question, they provide timely, focused one-on-one support. They has helped me become a better internalIT specialist, meaning we actually have to use her services less! Now that's a great consultant.
IT Lead & Accounting Specialist
Iron & Metals, Inc.
Mile High Network provided exceptional service and expertise during crucial implementations as we brought on new sites. They also established processes and procedures for our operations team to ensure consistent and reliable practices in serving our clients. Their ability to augment our staff, with little ramp up time, was invaluable. Their wealth of experience, knowledge, and customer focused service has been much appreciated.
Senior Vice President
Policy Studies Inc. (PSI)
Our company of ~1,500 users has benefited from the exceptional service and quick response we receive from Mile High Networks. We have hundreds of technical vendors to choose from, but what sets them apart is their dedication, flexibility, and technical expertise. They have contributed to long-term strategy planning, as well as assisting us with disaster recovery in a crisis. The Mile High Networks team identified the best solution and worked alongside PSI's IT department to implement the system solutions as well as providing configuration and troubleshooting services. As a result, PSI can rely on the technical systems Mile High Networks has provided, which is vital to its daily business needs. We are exceptionally pleased with the support and services we have received from Mile High Networks!
VP of Corporate Technologies
Policy Studies Inc. (PSI)
When our organization decided to utilize SharePoint Services, we were surprised as to how difficult it was to find a qualified consultant to assist us in the installation and configuration of the product. After an initial and futile search for a SharePoint professional, we were so pleased when we connected with Mile High Networks. It was obvious from our opening meeting that Sue would be a valued resource in our subsequent SharePoint endeavors. We appreciate and respect her knowledge and ability to work with her customers.
City of Fort Collins
Thank you! Sue has been fabulous this week, and gotten a ton of things done. And she has a great approach in making changes slowly and incrementally (and not all at once) which has been really helpful when we're making so many changes that affect 3-4 different operations.
Policy Studies Inc. (PSI)
I was very pleased with the work Mile High Networks completed for my business. I am not very technology oriented and they grasped the nuances of my business as well as the complexities of dealing with a large company. They are the company I contact when I have technology issues.
Tamara K. Fontenot
CFP, Certified Financial Planner
Ameriprise Financial Services, Inc.
Mile High Networks has been a real asset to our company, especially in helping me to learn-on-the-fly since we had lost our IT person rather abruptly. As the owner of a CAD oriented business, it is vital that our system be functioning at all times, and when I had to take over IT duties, Sue helped me learn basic maintenance and troubleshooting in less than one day. Her training style allows me to watch or ‘drive’ the servers and workstations while she keeps me moving toward the task at hand, and she will answer my many questions as we go along.
John E. Kratz,
B&J Surveying, Inc.
Sue Fuqua, of Mile High Networks, spearheaded our search for a Network Administrator employee to ensure the level of knowledge and experience of the candidates would fit our organization's needs. In addition to our normal interview process of potential candidates for the position, Sue performed an in-depth assessment of their systems knowledge and problem solving capabilities through a series of both technical and problem solving questions. Her approach determined the actual level of knowledge that would be applied in the course of their employment, instead of basing the decision solely on the capabilities encapsulated in résumés. Her assistance in our interviewing process was undoubtedly the key to finding an excellent candidate for the position that fit our needs in both technical knowledge and personality.
The Pauls Corporation, Inc.