Computer Management
You want your staff to have what they need so they can
do their jobs well. This is one of the top IT challenges that any
business encounters. Well-functioning desktop and laptop
computers give you the means to smooth operations and support your
business' success. As a managed IT services provider, our proactive
maintenance, comprehensive virus and malware protection, and
responsive Help Desk let workers steer clear of technical problems
and get on with the job at hand.
Computer Maintenance - To help keep your
systems running at their optimal level, we perform updates, drive
maintenance and other checklist maintenance items on a routine
basis on all of your machines. We handle all the maintenance so
your investment lasts longer without you having to worry about the
upkeep.
Antivirus Management - Every workstation or
desktop connected to the client network is required to run
antivirus software. This forms the second line of defense against
viruses - ensuring that if infected files are opened on client
computers, the virus is identified and file access stopped,
preventing further infection.
Product Purchasing Assistance - Trying to find
the right technology solution for your organization can be an
overwhelming task. By doing the research for you, we take the guess
work out of purchasing new computers, software, network equipment,
printers, special devices, backup options, and servers. We will
provide you with descriptions of products and give you our
recommendation for your network.
Handheld Computer Support- Support is available
for the installation of handheld devices such as Blackberries, iPad
and Palm devices. Advice is available from assistance with
purchases, through to resolution of problems using these
devices.
On-Site Desktop and Laptop Support - When
required, our technicians will travel on-site to perform hardware
maintenance, proactive problem diagnosis and repairs. Priority can
be placed on severe issues according to our client Service Level
Agreement.