Technology Support & Planning
Whether you have a small IT staff or none at all, Mile
High Networks can be an extension of your IT department or your
virtual IT department. Through proper planning and support
we can help you through technology issues that impact your
business. We can assist in the following areas:
Business Continuity - Is your business prepared
for the risk of a fire, flood or theft affecting your server or
computer equipment? Our comprehensive disaster recovery and
business continuity planning means that we can have you back up and
running with minimal disruption - instead of losing profits and
your valuable company data.
Vendor Management - Most businesses we deal
with have multiple technology related vendors. For example, a
client may have an Internet service provider, a specialized
industry specific software company, a network copier vendor, and a
web designer. We act as a liaison between you and those companies
and make sure that before any changes take place, that all the
pieces of the puzzle work together. We also work with those vendors
for you to resolve any issues that come up.
Consulting and Project Planning - As your
Virtual IT department, we work with you to help develop a
technology game plan. We've been project planning for nearly 4
years so we know how to make all the pieces fit together so that
your project goes as smoothly as possible.
Asset and Analysis Reporting - We supply our
customers with regular, detailed reports reflecting hardware
assets, software licensing and technical analysis that include:
Windows patch levels and success, backup performance, operating
system errors, security issues, application compliance and
more.
Product Purchasing Assistance - Trying to find
the right technology solution for your organization can be an
overwhelming task. By doing the research for you, we take the guess
work out of purchasing new computers, software, network equipment,
printers, special devices, backup options, and servers. We will
provide you with descriptions of products and give you our
recommendation for your network.
"Mile High Networks designed, built, maintains and supports our network allowing us to substantially grow our membership, marketing and communication efforts. They provide us with outstanding service, no matter if a staff member has a new cell phone to connect, move our offices, or we need troubleshooting or planning. These activities are the lifeblood of our organization and as a result, often contain sensitive and confidential information. They have repeatedly demonstrated the highest standards of ethics when dealing with members, clients and high profile business and community leaders. I personally trust them with our most sensitive of information, knowing that their work style meets all demands for ethics and integrity. "
Su Hawk, President
CSIA ‐ Colorado's Technology Association
